Know the rules behind DANA and QRIS
Our Legal page sets out the conditions attached to account creation, identity checks, wallet records and access to the lobby. You must provide accurate account details and complete the phone verification step before account access is enabled. Payment references from DANA, OVO, GoPay and QRIS may
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be retained with the related account record so we can match a cashier action to your request. Bank transfer and virtual account entries can also appear when those rails are used. Eligibility depends on local law, and we serve access only where local law permits. If
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a regional rule changes or a policy needs clarification, use our support path with your account identifier and the relevant transaction reference. We can then direct the request to the policy team without asking you to repeat the full account history.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.